Privacy Policy

To explain how we collect and process your personal information:

We want you to make informed choices about the use and processing of Personal Data. That is why we created this page: to give you clear, relevant information about how your Personal Data is used, through the methods and procedures described here.
If we believe you require specific details, we will provide them at the appropriate time.
We are happy to answer any questions and provide clarifications regarding any limitations imposed by law. You can reach us by email at: info@keengainwardis.com

We will use Personal Data only for the purposes stated in this Policy.

We process Personal Data for a range of purposes, including providing the website to you, connecting you with third-party trading platforms (the "Services"), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory or legal obligations, and carrying out administrative and business activities necessary to provide and support the Services.
We also process Personal Data to better understand your preferences and needs.

To exercise meaningful control over your rights regarding Personal Data

To help you exercise these rights, we maintain substantial resources. Contact Us anytime to request information regarding your personal data. We will modify or delete it, or stop using it for specific or general purposes. We can also transfer the information to you or to an outside party. We will accommodate your requests wherever possible.

Protect Your Personal Data

While complete security of your Personal Data cannot be guaranteed, we will continue employing a variety of methods and techniques to protect it.
Our Privacy and Security Policy is complete.

1. The Scope?

This Policy describes the types of Personal Data the Company collects on natural individuals and how it processes that data, shares it with third parties, and secures it, among other matters.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information we hold or can access.
This Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly collect information from any person under 18 years old, and we do not knowingly permit such persons to use our services. If we learn that we have collected information about a child, we will delete it as quickly as possible.

2. What Personal Data Do We Collect About You?

We collect Personal Data when you access our Services and channels or visit our website. In some cases, we request this information directly from you. In others, we collect it by analysing your use of our Services or service channels, or by receiving your information from third-party partners.

You are not required to disclose personal information to the company. However, doing so may prevent us from delivering our Services or granting you access to the website.

You are not obliged to provide Us with any Personal Data. In certain circumstances, however, you may need to supply Personal Data to Us. Withholding it may prevent Us from delivering the Services or prevent you from accessing the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal information:

This includes information about your online activity log, traffic data (including IP address, date of access, and time of access), the language you used, software crash logs, browser type, and information regarding the device you utilized. This information is not private information and cannot be used to identify you.
Personal Data We receive from you: any personal data you provide to Us at your own choice when you connect with an online trading platform of a third party through Us.
Personal information you provide directly to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Party

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and analysis of user experiences.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these cases, we will provide the Personal Data you give us to those third-party trading platforms. Use of your Personal Data by these platforms is subject to their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers customers.
Where necessary to safeguard the rights of third parties or protect assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors, buyers, or lenders to the Company or any other company within the group, in connection with a transaction such as the transfer or sale of assets belonging to the Company or any other company within the group, or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

Cookies and Third-Party Services

We may use third-party services, such as advertising partners or analytics providers, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, remember your preferences, and tailor the products and services offered to you. Cookies are also used for statistics and analytics.
Some cookies we use are session cookies. These are downloaded temporarily to your device and expire shortly after you close your browser. Other cookies are persistent, remaining on your device for a set period even after your browser is closed. Persistent cookies help the website recognize you as a returning user and allow you to return to the website more easily.

Types of Cookies:

We may use it for the following purposes:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

The Company will retain Personal Data for as long as necessary to fulfill the purpose described in this Policy, or for longer periods where required by applicable laws, regulations, policies, or orders.
We share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to confirm it is still needed.

9. Transfers of Personal Information to a Third-Party Country or International Organisation

10. Security of Personal Data We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures are reviewed and updated periodically to maintain their effectiveness. While we take reasonable steps to safeguard your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and any transmission of personal data is undertaken at your own risk. You are responsible for keeping your account credentials, passwords, and seed phrase confidential. We will never ask you to disclose your seed phrase, and you should never share it with anyone. Any loss of funds resulting from unauthorized access to your wallet due to compromised credentials or a disclosed seed phrase falls outside our responsibility. If we become aware of a data breach affecting your personal data, we will notify you and take appropriate steps in accordance with applicable law.

We have implemented appropriate organizational and technical safeguards to protect Personal Data, including measures to prevent accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee that the security of your Personal Data will be maintained without error, and we cannot be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorised access by a third party, or any other cause beyond our control.
Where legal or other obligations beyond our control require it, we may be required to disclose Personal Data concerning you to third parties, such as public authorities. In these situations, we cannot control the level of security applied to your Personal Data by such third parties.
Personal Data cannot be transmitted over the internet in a completely secure way. The Company cannot ensure the security of Personal Data you transmit to Us online.

Hyperlinks to Third-Party Websites

The website includes links to third-party sites and applications. These are not supervised by the Company, and We are not responsible for how such websites or apps collect or process Personal Data. This Policy does not apply to actions taken through third-party sites or apps.
Before accessing or using any third-party website or app, We recommend reviewing its privacy policy. Consider this carefully before providing any Personal Data.

12. Modifications to this Policy We may update this Policy periodically to reflect changes in our practices, services, or legal requirements. Any revisions take effect upon posting to our website, with the "last updated" date revised accordingly. We encourage you to review this Policy regularly to stay informed of how we protect your information. Continued use of our services after changes are posted constitutes acceptance of the revised Policy.

Before accessing or using any third-party website or app We recommend, please review its privacy policy. We also recommend that you carefully consider what Personal Data you choose to share with them.

13. Your rights with respect to your personal information

You are entitled to request that We verify the accuracy of Personal Data collected regarding you, correct any inaccuracies, and delete Personal Data that We are no longer required to retain. You may also restrict the scope or types of processing applied to your Personal Data.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. You may request to exercise these rights by writing to the email address below.
Right of access
The Company is able to verify the accuracy of Personal Data being processed about you. Where such data exists, you may access it.
The Company will supply an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would be detrimental to the rights and freedoms of another party, the Company may refuse the request or limit its ability to fulfill it.
Right to rectification
The Company will rectify inaccurate Personal Data. You are entitled to request that incomplete Personal Data concerning you be completed, taking into account the purpose of processing.
Right to erasure
This right applies where: (a) Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by Us or a third party; (d) Personal Data have been unlawfully processed; or (e) erasure is required to comply with a legal obligation applicable to the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law, or (b) to establish, exercise, or defend legal claims.
Right to restriction of processing
If you contest the accuracy of your Personal Data, you may ask the Company to restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising the right to data portability does not affect your rights under the right to erasure. The right to data portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time to processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based solely on such legitimate interests. Where the Company demonstrates compelling legitimate grounds for processing, We may continue to process your Personal Data unless you demonstrate that your rights, freedoms, and interests override those grounds, or where processing is necessary for the establishment, exercise, or defense of legal claims.
Regarding direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to Our processing of Personal Data about you at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights concerning Personal Data, as described in this Section 13.
We will respond to requests made under the rights described in this Section 13 within one month of receiving your request. This period may be extended by up to two months where necessary, taking into account the complexity and number of requests. We will notify you of any such extension, and the reasons for it, within one month of receiving your request.
Information requested under the rights in Section 13 will be provided free of charge, unless otherwise specified in this section. Where a request is unfounded or excessive, particularly if repetitive, We may charge a reasonable administrative fee or decline to act on the request.
Where We have reasonable doubts about the identity of the person making a request, the Company may request additional information to verify identity.